Send us a Message

24/7 Support

Northern Illinois Monitoring Center

Northern Illinois Monitoring Center (NIMC) offers peace of mind every minute of every day with its 24/7 year-round monitoring and assistance services for iFiber clients.  NIMC is designed to provide wide-area support for network administrators who are registered with NIMC to access services. Customers can sign up for e-mail alerts for advance notice about maintenance on the networks or notification of a network down, at www.nimc.niu.edu.

To report trouble or register your organization’s authorized administrator, contact NIMC’s Service Desk, 877-753-8100 or e-mail nimc@niu.edu. For billing support, change or installation orders, call 877-753-8100.