November 27, 2023

iFiber Holiday Schedule

Please note that iFiber and Northern Illinois University will be closed for Winter break from Dec. 22, 2023 through Jan. 2, 2024, for normal iFiber and NIUNet operations. During that time, iFiber service issues and interruptions should be reported via phone to NIMC (Northern Illinois Monitoring Center) at 1-877-753-8100. 

October 3, 2023


iFiber is in the process of performing annual Fall Battery Physical Maintenance Inspections (PMI) at its Core Location and Distribution sites. Those sites have been notified with the anticipated day needed this week for building access. This is preventative maintenance, so the inspection does not include replacing batteries. The process will move a lot quicker than previous inspections. As always, iFiber technicians will be notifying the contact person when they are on their way. iFiber appreciates your time and assistance.

August 14, 2023

Illinois Broadband Lab Series Broadband Technologies Overview

Marc Thorson, iFiber’s Operations Director, spoke about Fiber & Middle-Mile as it relates to broadband as part of the Illinois Broadband Lab Series Broadband Technologies Overview on Aug. 10. To listen to the webinar, visit Other topics covered in the webinar were: Fiber & Fixed Wireless, as well as discussion about what broadband is, and how we connect to the Internet. The Illinois Broadband Lab Summer Webinar Series “Community Roles in Broadband and Digital Equity” is hosted by Illinois Office of Broadband | University of Illinois System | University of Illinois Extension | Benton Institute for Broadband & Society | Illinois Broadband Lab. For more information on the series, visit:

Staking University Seminar a Success


iFiber and Northern Illinois University hosted a JULIE / Staking University One-Day Locating Seminar July 19, at NIU’s Barsema Alumni and Visitors Center, DeKalb, IL. Professional trainers from Staking University covered proper procedures, understanding the receiver and transmitter, and methods of energizing JULIE buried utilities. Presenting the training program were JULIE’s Damage Prevention Manager, Dave VanWy (white shirt) and Staking University trainer Paul Larkin (black shirt).

August 9, 2023

iFiber’s Thorson in Broadband Webinar Aug. 10

iFiber’s Operations Director Marc Thorson will participate in a webinar titled “Broadband Technologies Overview,” Thursday, Aug. 10, from noon-1 pm. The webinar is part of the Illinois Broadband Lab Summer Webinar Series: Community Roles in Broadband and Digital Equity. It is hosted by the Illinois Office of Broadband; University of Illinois System; University of Illinois Extension; Benton Institute for Broadband & Society; and Illinois Broadband Lab. The webinar track is designed for local leaders, community stakeholders, and the general public who are looking to learn how to increase broadband access, adoption, and application in their communities. For information and registration, visit: In the Aug. 10 webinar, Thorson will explain iFiber’s status as an open-access network. This means the fiber optic cable iFiber owns and its network running across Northwest Illinois are available to any Internet, phone, and other service providers. This model lowers the barriers for any service provider to compete against much larger service provider companies. It allows those companies to invest more into the services provided. It also provides customers in the iFiber footprint to have more choices for service providers. Thorson is Executive Director for Regional Technology Services in Northern Illinois University’s Division of Information Technology (DoIT). He supports iFiber in his primary role of overseeing the operations and strategy execution for NIU’s support of iFiber. He oversees all aspects of NIU’s broadband, Internet service, and technology service offerings to communities, school districts, and other government and nonprofits organizations.

June 20, 2023

Locator Training Seminar in DeKalb

NIU and iFiber will be hosting a JULIE / Staking University 1 Day Locating Seminar July 19, from 7:30am-3:30pm, at NIU Barsema Alumni and Visitors Center, 231 N. Annie Glidden Rd., DeKalb, IL 60115. JULIE is offering the specially-priced Locator Training Seminar. Professional trainers from Staking University will cover proper procedures, understanding the receiver and transmitter and methods of energizing JU buried utilities. Our members pay only $25 per person for the seminar. JULIE covers all additional course fees. Space is limited. Priority Registration Deadline: Friday, July 7. Register online via credit card  OR  download and mail the registration form. Questions? Contact Matt Streets, at Staking University, at or David Van Wy, JULIE’s Damage Prevention Manager, at or 815-351-5002. For more registration information and important details, visit:

April 24, 2023

iFiber Service Restored

Service disruption from an outage that occurred due to fiber damage was restored Wednesday, April 19, at approximately 11:30 p.m. Because of the extensive nature of the damage, a temporary fix was put in place while the iFiber team works with its maintenance contractor on permanent resolution. The permanent repair will be completed during a scheduled maintenance window, with customers receiving advance notification.

April 19, 2023

iFiber Outage April 19, 2023

iFiber Outage April 19, 2023: A service outage occurred this afternoon in the Dixon area. Alerts began at 1 pm (CDT). Crews dispatched to patrol the fiber routes have located the damage and are working to restore service to the affected area as quickly as possible. The expected restoration time is before midnight tonight.